Power BI rescue

Power BI repair and takeover

Get help with failed refreshes, incorrect totals or a report your previous developer left behind. We investigate the cause and quote for the repair.

We fix Power BI refresh failures, incorrect totals and reports left behind by a previous developer. That includes checking AI-generated DAX, broken connections and workspace access.

01Why it matters

A refresh can complete while a total is still wrong. We check the incoming data and the calculations, then compare the report with your source figures.

Failed refreshes and connections

We trace the error through the data source, credentials, gateway and model. Then we check that the refresh brings the expected data into the report.

Incorrect totals and AI-generated DAX

We compare the calculation with your business definition, then check filters, relationships and source records. AI-generated measures are tested against the same expected results as any other calculation.

Takeover of an existing report

We check workspace ownership, source files and connections, then document how the report works and what needs fixing.

Access checks and handover

We test which records each user can see and document the changes. We can also set up refresh alerts and a way to restore the previous version.

03FAQ
Can you help with an urgent Power BI problem?

Tell us which report is affected and when you need it. For a Microsoft service outage, contact your tenant administrator or Microsoft support too.

Can you check DAX or a model built with AI?

Yes. Send the calculation, what it should do and an example of the expected result with private details removed. We check the measure, filters and relationships together.

Our developer has left. Can you take over?

Yes. We start with the report files, workspace permissions and source connections. Your administrator can help restore access if the report belonged to someone who has left.

How much does a Power BI repair cost?

The price depends on the fault, the data sources and how much of the report needs changing. Send us the symptoms for a quote. For a broader review of your reporting, the Trusted Numbers Review is £2,000–£4,000.

How do we check the repaired figures?

We compare the report with your source figures using the same dates, filters and currency. We record any differences and check the refresh and user access.

What if people can see data they should not see?

Contact your tenant administrator or security team promptly so they can restrict the affected access and preserve audit evidence. Use a secure support channel for sensitive details. Report repairs can follow once access and containment are established.

Let's talk

Let's scope your project.

A fixed price agreed in writing before we start, and you own everything we hand over.